Privacy Policy
Effective Date: [01/01/2024]
Boda Plumbing, Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information when you interact with our SMS services and website. By opting into our SMS marketing service, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information when you subscribe to our SMS services:
Personal Information: This includes your name, mobile phone number, and any other information you voluntarily provide when opting into our SMS marketing service.
Automatically Collected Information: When you interact with our SMS messages, we may collect details about your interactions, including message delivery, status (e.g., read, delivered), and responses such as opt-outs or keyword replies.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Send SMS Messages: We use your phone number to send you promotional messages, offers, updates, and notifications regarding our products and services, as you have consented to.
Improve Our Services: We may use data on message performance (such as delivery rates and user responses) to improve our communication and marketing strategies.
Customer Support: We may use your information to respond to inquiries and provide support if you contact us.
3. Sharing Your Information
We may share your information under the following circumstances:
Service Providers: We may share your information with third-party service providers who assist us with message delivery, data analytics, or customer support. These providers are contractually obligated to protect your information and use it only for the purposes specified by us.
Legal Compliance: We may disclose your information to comply with legal obligations, regulations, or court orders, or to protect the rights, safety, and property of our company or others.
Business Transfers: If our company is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we implement industry-standard security practices, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Choices
Opting Out: You can opt out of receiving SMS messages at any time by texting STOP. Once you do, you will no longer receive marketing messages from us unless you opt back in.
Access and Correction: If you need to update or correct the personal information you provided, you may contact us at info@bodaplumbing.com or 704-291-9097.
6. Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When your information is no longer needed, we securely delete or anonymize it.
7. Children's Privacy
Our SMS service is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under 18. If you believe we have collected personal information from a minor, please contact us so that we can take appropriate action.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will notify you by updating the "Effective Date" at the top of this policy. We encourage you to review this policy regularly to stay informed about how we protect your privacy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@bodaplumbing.com
Phone: 704-291-9097
Address: 1909 Tower Industrial Dr, Monroe, NC 28110